Visitor Monitoring

Live visitor intelligence

See who is on your site before they ever start a chat

Visitor monitoring gives operators the context they need to respond intelligently: where someone came from, what they are viewing, how long they have stayed, and whether they have chatted with you before. Because ZChat is self-hosted, that behavioral data stays under your control.

Full visitor context

Review pages viewed, referral source, region, browser, and repeat-visit history before the first reply is sent.

Better proactive timing

Use visitor behavior to decide when outreach makes sense instead of blasting everyone with the same invitation.

Useful for support and sales

Support sees troubleshooting context while sales sees page-level intent and product interest in real time.

Operational visibility in one place

Track current visitors, available operators, waiting conversations, and recent sessions from the same admin workspace.

ZChat dashboard visitor overview

What operators can see

  • Current page and browsing trail
  • Referrer, campaign, and search context
  • Location, browser, and device profile
  • Return-visitor history and prior chats
  • Time on site and engagement depth
Visitor monitoring animation
Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.