Dashboard

Administrative control

Run support operations from one modern control surface

The ZChat dashboard is where administrators configure the system, monitor live activity, manage teams, tune the widget, and decide how AI and routing should behave. It is designed for organizations that want hosted-product convenience without giving up infrastructure ownership.

Operational overview

See agent availability, waiting sessions, visitor activity, and recent conversations at a glance.

Team and department setup

Organize operators by role and department so routing, accountability, and workload stay manageable.

AI and widget control

Adjust chatbot behavior, widget appearance, notifications, and support rules from the same admin surface.

Know what is happening now

Live metrics and session activity help admins spot bottlenecks quickly without relying on an external hosted reporting layer.

Admin dashboard overview

Configure the experience end to end

Manage operators, widget presentation, and support settings from the same dashboard that owns the rest of your environment.

Agent management Widget builder Settings screen
Owned customer support software

Deploy live chat on your own terms, not on someone else's pricing model.

ZChat gives you the installable server, web dashboard, website widget, and desktop agent tools in one self-hosted product you buy once and keep. Run it on infrastructure you trust and connect AI only if and how you want it.

Deployment

Install on Windows or Linux, behind IIS or Nginx, in a VM, or in Docker if that fits your stack.

Commercial model

One-time purchase, perpetual license, and no monthly per-agent bill attached to growth.

AI Flexibility

Use Ollama locally or connect OpenAI and Anthropic with your own provider accounts.