Self-hosted support software
Self-hosted live chat software you buy once
ZChat is a complete downloadable live chat platform with a visitor widget, agent dashboard, desktop console, offline forms, file uploads, optional AI handoff, webhooks, and security hardening for teams that want to own their support stack.
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Complete chat toolkit
Run live visitor chat, offline messages, transcripts, departments, canned replies, file sharing, and agent assignment from your own server.
Agent dashboard
Give operators a focused console for active sessions, visitor context, transfer workflows, chat history, and support team visibility.
AI handoff ready
Use AI for first response automation while keeping the handoff path clear for human agents when a conversation needs judgment.
Who ZChat fits
ZChat is built for support teams, IT providers, agencies, and privacy-aware companies that want live chat to run from their own server and database.
Common use cases
Use ZChat for pre-sales questions, customer support, internal service desks, private portals, AI-assisted first response, after-hours capture, and workflow automation.
Role workflows
Agents handle conversations, support leads monitor quality and activity, developers connect APIs and webhooks, and IT owners control hosting, backups, retention, and AI provider choices.
What is in the package
The current 33.88 MB download includes the ASP.NET Core server, dashboard assets, embeddable widget, SQL install scripts, documentation, local runner helpers, and localhost trial license.
Dashboard coverage
The dashboard covers live activity, agent management, conversation history, knowledge content, chatbot settings, webhook delivery, retention settings, and export paths.
Deployment and ownership
- One-time purchase with a perpetual self-hosted license.
- Install package includes the web application, database scripts, widget assets, and desktop agent tools.
- Designed for Windows or Linux hosting with ASP.NET Core and SQL Server.
- Keep chat records, visitor data, and operational controls inside your environment.
ZChat vs hosted chat
ZChat gives teams one-time licensing, self-hosted data ownership, flexible AI provider choice, and a direct path to keep the software and database under their control.
Evaluation path
Use the trial to validate the technical install, support workflow, and ownership decision before moving to a production license.